CarGurus Top Rated Dealer

Griffin Ford receives CarGurus 2023 Top-Rated Dealer Award for Excellence in Customer Experience

Griffin Ford today announced that it has been named a 2023 Top-Rated Dealer by CarGurus (Nasdaq: CARG), the No. 1 visited digital auto platform for shopping, buying, and selling new and used vehicles1. The prestigious annual award is the longest-running program of its kind, honoring an exclusive group of dealers who consistently deliver exceptional customer service to car shoppers. Griffin Ford achieved Top-Rated Dealer status by maintaining a minimum 4.5 out 5-star average rating and earning at least five verified customer reviews through the CarGurus platform in 2022.

“Like CarGurus, our Top-Rated Dealers recognize the importance of being a trusted resource in helping customers shop, buy, and sell with certainty and ease,” said Spencer Scott, Executive Vice President of Sales and Service at CarGurus. “We commend Griffin Ford for continuing to raise the bar through reliable guidance and tools that support greater convenience and transparency for consumers.”

“At Griffin Ford, we pride ourselves on exhibiting the best of the best in customer service, and we are thrilled to be recognized as a CarGurus Top-Rated Dealer in 2023,” said Owner, Jim Griffin. “This award acknowledges our entire staff’s commitment to meeting and exceeding our customers’ expectations day after day. Developing trusted relationships is central to our business, and we will strive to provide this same level of excellence in the years to come.”

CarGurus invites shoppers to review and rate dealerships with whom they have interacted during their car shopping experience on the CarGurus platform. Dealer ratings and reviews are visible to the public on the site, and they are also factored in the algorithm that CarGurus uses to rank search results for shoppers.

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